Contact form

Existing order (please include order number)
Product information
Shipping and returns
Account management
Other
How long before I receive my order?

We do our best to get shipments to you as soon as possible.

Orders placed before 12pm PST are usually shipped the same business day.

Orders placed after 12pm PST are usually shipped next business day.

The delivery times depend on the shipping method chosen at the checkout.

  • Standard Shipping:

    Delivery Time: 3-7 business days

  • 2-Day Express:

    Delivery Time: 2 business days

How much is shipping?
  • Standard Shipping: $5 (Free for subscriptions and orders over $100)

  • 2-Day Express: $12
How do I manage my subscription?

You have full control over your subscription.

To skip: Log in to your Subscriptions account, go to Subscriptions, select Skip to skip next months order.

To change delivery date: Log in to your Subscriptions account, click Next Order Date to choose the delivery date that works best for you.

To cancel: Log in to your Subscriptions account, click More and then Cancel.

How do I change personal details on my subscription?

Log in to your Subscriptions account, click Edit to modify your billing or personal information.

What’s your refund policy?
  • Risk-Free Policy:

Products may qualify for our Risk-Free Policy if they were purchased within the last 30 days and constitute an initial purchase. If, as part of your first order, you find that Morning Boost is not suitable for you, we are happy to offer a refund as follows:

- 15pk: We will refund 100% of the product cost (less shipping).

- 30pk: We will refund 50% of the product cost (less shipping).

We kindly ask you to use our products for at least two weeks before requesting a refund. If you are unsure whether the product is right for you, we recommend avoiding the purchase of multiple units of the same product as we do not provide a refund for unopened products.

  • Unopened Products:

Unfortunately, at this time, we cannot accept returns. Out of respect for our team and the environment, all sales are final.

  • Subscriptions:

We are unable to accept returns for subscription plans.

Please note that all subscription cancellations must be made before the next shipment is processed. You have the flexibility to update your ship date or cancel directly in your account at any time. You will receive an email notification 48hr before your next shipment is processed.

  • Damages and issues:

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. If you have any questions or concerns, please don't hesitate to contact our support team.

Where is my order?

Once your order is shipped, you will receive an email with the tracking number. Please note that on rare occasions, shipping delays may occur due to circumstances beyond our control. We are not liable for any shipping delays caused by third-party carriers. If you have any questions or concerns, please contact our support team, and we will do everything we can to assist you.

Address
Fasting Aid LLC
929 Alton Road, 500
Miami Beach, FL
33139